Delivery & Returns

Note that regular shipping times listed below do not apply during the Covid 19 period. We are still shipping our online orders regularly and adhering to all guidelines, but as couriers are experiencing significant backlogs some deliveries have taken up to 15 days in the current climate.

  • UK Standard Delivery (3 – 5 working days): £3.99
  • ROI Standard Delivery (3 – 5 working days): £5.00
  • International Standard Delivery (Up to 7 working days): £12.99

Click and collect from Eden Beauty & Co, 3 Irwin House , 18 Bridge Street South, Portadown, BT62 3NW. FREE delivery when you spend over £65 (Only in UK).

All orders are processed and delivered on working days only (Tuesday – Friday, excluding bank holidays).

The following section details how our customers can return goods purchased from the website shopping cart and how refunds are calculated depending on the causefor return.

Returns & Refunds

We hope that you love your order. However, if for any reason you are not entirely satisfied, you may return any product in its original condition for a full refund within 14 calendar days from delivery.

If you have not received your order then please contact us.

If the products you receive are damaged or faulty in any way, or not what you originally ordered, we will be happy to exchange the products or offer you a full refund (excluding shipping costs). The customer is liable for the cost of returns.
Please contact us to arrange this.

We will process the refund due to you as soon as possible and, in any case, within 14 calendar days of the day on which we received the returned products. We will refund you on the method used by you to pay.

We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.

Scroll to Top